Project Worker Complex Needs - Camden

About the role:

The Gray's Inn Road supported accommodation project is a 16-bed short stay accommodation service which holds a critical position in the endeavour to address rough sleeping in the London Borough of Camden. The service, funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, in partnership with One Housing Group and Camden council aligns with the strategic vision to make rough sleeping rare, brief, and non-recurrent in Camden. Although there is not a defined maximum stay, the service is designed to be a ‘short stay’ project and will aim to move people on into suitable housing options after 3-6 months.

As a complex needs support worker, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.

You will be responsible for holding an individual caseload, undertaking detailed assessments, onwards referrals and adopting a Team Around Me (TAM) approach to support. You will also create tailored interventions to individuals facing multiple disadvantages such as homelessness, mental and physical health challenges, trauma, substance use and contact with the criminal justice system. This will include assisting with practical daily tasks, facilitating access to educational and employment opportunities, maintaining a safe living environment in line with organisational policy.

Your role will also involve daily shift delivery, operational functions and collaboration with key partners and stakeholders such as Connect Forward, Camden Adult Pathway, In Roads substance misuse service, FOCUS and Camden Routes off The Streets. Compliance with health and safety standards, accurate record-keeping, and adherence to relevant policies and procedures are integral aspects of your role. Additionally, your commitment to continuous learning, reflection, and contribution to service improvement initiatives will contribute to the overall quality of care provided to residents.

About you:

• The ability to assist individuals who face multiple disadvantages to identify their personal goals and guide them through the process of change.
• Managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
• Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience.
• Understanding of professional boundaries and their importance when delivering trauma informed support. This includes demonstrating a non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
• Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
• Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 2nd February at midnight

Interviews to be held: Wednesday 12th February 2025 online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.