Supporter Engagement Officer - Fundraising

Business Development & Fundraising
Central London locations
No. of Vacancies
Contract Type
Starting at 32,325.00 and rising incrementally to 34,996.44 per annum
Closing Date
Ref No

We are seeking a skilled and dedicated individuals to join our fundraising team as a Supporter Engagement Officer. In this role, you will play a vital role in building and growing relationships with our individual donors and managing digital campaigns and challenge events to help the team raise as much funding as possible to support people experiencing homelessness across London.

About the role:

As the Supporter Engagement Officer, you will be responsible for the stewardship of new and existing donors to becoming regular Single Homeless Project supporters. Working closely with the Supporter Engagement Lead and alongside the fundraising team, you will contribute towards the delivery of achieving SHP's overarching vision of a society where everyone has a place to call home and the chance to live a fulfilling life.

In your role, you will be responsible for building and delivering a successful supporter engagement campaigns focusing on:

  • Building and growing relationships with our fantastic supporters throughout their journey with Single Homeless Project.
  • Supporting with the management and delivery of a portfolio of fundraising events.
  • Developing and delivering engaging digital campaigns and content through our online portfolio of products and emergency appeals.
  • Working with internal SHP departments to create new concepts for supporter engagement.
  • Stewarding new and existing donors to become regular supporters of Single Homeless Project.

Please note the role will follow a hybrid working model, with two days working in our head office in Kings Cross and 3 days WFH.

About you: 

  • Highly numerate and attentive to detail, with strong analytical skills and the ability to think strategically. 
  • Entrepreneurial, results-driven and able to work on own initiative and also as part of a team, meeting deadlines under pressure.
  • Experience of working on digital campaigns and understanding of PPC advertising.
  • Experience working with other internal departments to maximise collaboration and impact between the teams.
  • Experience building and managing relationships with individual donors and external funders.

About us:

Over the past few years we have seen an incredible growth across all areas of fundraising and we are offering you the chance to learn and grow your experience as part of a fast-paced, dynamic, and respected team within SHP. There are plenty of opportunities lead, co-create and collaborate with other departments and some of London's most exciting businesses to develop new paths for helping fund and solve the problem of homelessness in our City. We are a team that has hybrid and flexible working with two days a week in the office. 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

Important info:

Closing Date: Sunday 30th June at midnight

Interview Date: Week commencing Monday 8th July 

Please note we will be interviewing candidates as applications are submitted, we reserve the right to close the vacancy early if the positions are filled, please submit your application as soon as possible. 

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.