Service Manager - Young People's Accommodation - Lewisham and Greenwich

Greenwich YP Services, Lewisham YP Accommodation Services
Greenwich, Lewisham
No. of Vacancies
Contract Type
37.5 hours per week
Starting at 38,369.69 and rising incrementally to 41,528.80 per annum
Closing Date
Ref No

We're seeking skilled and dedicated individuals to join our team as a Service Manager for services working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.  

Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services. 

About the Role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

About you:

  • Experience managing staff working across multiple sites. 

  • Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

  • Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

  • Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

  • You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

  • A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

  • Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

About SHP:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 30th June at midnight 

Interview Date: Thursday 11th or Friday 12th July at SHP Head Office 

This post will require an Enhanced DBS check to be processed for the successful applicant.  

Our attractive benefits package includes:

  • A salary increase after successfully completing six month's probationary period
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.