Outreach Navigator (Rough Sleepers)

SORT (Street Outreach Response Team)
No. of Vacancies
Contract Type
Starting at 27,640 rising incrementally to 30,269 per annum
Closing Date
Ref No

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

As an Outreach Navigator - Rough Sleepers, you will carry a caseload of up to 8-12 people with multiple needs, who are either rough sleeping or at risk of rough sleeping.  You will provide a holistic and coordinated support for all clients, from first contact in a street setting, through to them achieving a more settled and fulfilled lifestyle. 

The role will also involve working alongside the Street Outreach team (SORT), where you will focus on and support individuals who may face multiple disadvantage and are entrenched rough sleepers.  

The ideal candidates will have the ability to work using a supportive person-centred approach, with individuals who have been rough sleeping and the trauma associated with that.  You will also have experience of working with people with multiple and complex needs as well as knowledge of the current welfare system and the private rented sector.  Additionally, you will be able to work flexibly and creatively according to the needs and patterns of the cohort, which will entail some street-based work alongside Outreach teams.

So, if you are self-motivated, compassionate, resilient and want to play a role in transforming the lives of some of the most vulnerable people in society, we want to hear from you. 

Please note the office-based work will be working across Redbridge (Ilford, Essex) and different offices and some other travel across London may also be necessary.

Closing date: 31st July 2021 (at Midnight)

Interviews to be held on: 9th August 2021

This post will require an Enhanced DBS check to be processed for the successful applicant

Our attractive benefits package includes:

  • A salary increase after successfully completing six months.
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.