Maintenance Team Leader - Kings Cross

About the role:

This is more than just a maintenance role – it’s an opportunity to directly impact the quality of life for our clients. By maintaining safe, high-quality living environments, you’ll play an essential part in helping our residents feel stable, supported, and empowered. Your work will contribute to the success of SHP’s vision and the well-being of hundreds of individuals across London.

You’ll be part of a team that’s not just maintaining buildings – you’ll be maintaining hope, dignity, and opportunity for people who are often facing the toughest of times. If you’re driven to make a tangible difference, and you’re ready to take on a role that challenges and excites you, then we want to hear from you.

The post holder will help manage and develop a passionate team of mobile caretakers, ensuring they deliver top-tier, responsive repairs, and maintenance. You’ll help keep our homes in exceptional condition, ensuring a safe and comfortable environment for all our residents. By setting clear goals, managing performance, and enhancing service delivery by maintaining a balance between productivity and cost-efficiency - Your leadership will directly contribute to our goal of providing the highest standards of accommodation.

You will collaborate with contractors and suppliers to ensure we’re getting the best value for money and maintaining excellent working relationships. You’ll be a key player in ensuring that SHP’s properties remain in prime condition for years to come.

About you:

• Experience & Knowledge: You bring experience in managing repairs and maintenance services, ideally in supported housing or similar environments. You understand how to achieve value for money, reduce wastage, and handle the complexities of managing buildings under agreements with external landlords.
• Leadership Skills: You know how to motivate and lead a team, ensuring tasks are completed efficiently while fostering a positive and supportive team environment. Your communication skills are top-notch, ensuring clarity and precision in all your dealings with colleagues, contractors, and residents.
• Commitment to Excellence: You have a strong sense of accountability, whether it’s making sure safety standards are adhered to or ensuring projects stay on budget and schedule. Your decision-making is always informed, timely, and focused on long-term impact.
• A Problem Solver: Whether it's handling a minor repair issue or overseeing more complex works, you have a sharp eye for detail and a knack for finding cost-effective, timely solutions. You’ll make quick, informed decisions that keep things running smoothly.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need.

Important info:

Closing Date: Sunday 16th March at Midnight

Interviews: Wednesday 26th and Thursday 27th March at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.