Housing Advice Worker - Housing Advice & Interventions Service

Pan London Offender Service
No. of Vacancies
Contract Type
Permanent, Fixed Term
37.5 hours per week
Starting at 23,249 rising incrementally to 25,047 per annum
Closing Date
Ref No

2x Permanent

1x 12 Months fixed term contract

We are looking to recruit highly motivated and committed individuals to join our high performing, friendly and supportive team that prides itself on the difference we make to our clients lives on a daily basis.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We will be commencing a new contract with the Ministry of Justice on 28th June 2021,  delivering a pan London Housing Advice & Interventions Service, in partnership with St Mungo's. With SHP staff co-located in probation offices, you will be working in close partnership with Probation Services, to support people on probation to either sustain their current accommodation or to secure new housing as needed. 

We are seeking three Housing Advice Workers to join our team to deliver housing advice, guidance and support to these clients. Working with clients in your local designated boroughs, you will produce comprehensive and high quality assessments on their support needs; particularly their housing, employment and financial needs and follow the most suitable pathway for them. 

 To be successful, you will need to demonstrate:

  • An understanding of working in supported housing or floating support services, with a demonstrable knowledge of Housing and other related Legislation 
  • Experience of managing complex and difficult situations in relation to vulnerable client group(s). 
  • Ability to effectively liaise with a range of service providers or agencies in order to establish or improve services for clients. 
  • An understanding of the principles underlying a quality service, and customer focused, with proven ability to empower service users. 
  • Ability to be self motivating, work under pressure, and manage time effectively, prioritising different areas of work according to need.

Closing date for applications: 1st August 2021 (at Midnight)

Interviews to be held on: 10th August 2021

This post will require an Enhanced DBS check to be processed for the successful applicant.

Our attractive benefits package includes:

  • A salary increase after successfully completing six months.
  • A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
  • 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
  • A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
  • Staff Health Cash Plan and discounts scheme
  • Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and are IIP Silver accredited.